Effective Date: 02-04-2025
At Travel with Zing your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you book flights with us via phone calls or interact with our services. By using our services, you agree to the practices described below.
When you book or inquire about travel services, we may collect the following:
Personal Details: Full name, date of birth, gender, contact number, email address, and billing address.
Travel Details: Passport information, frequent flyer numbers, flight preferences, and travel itinerary.
Payment Information: Credit/debit card details or other payment methods.
Call Records: For quality assurance and training, phone calls with our agents may be recorded.
We use your information to:
Process flight bookings, cancellations, and refunds.
Provide customer service and support via phone.
Communicate booking confirmations, itinerary updates, and travel alerts.
Improve our services through training and quality monitoring.
Prevent fraud, ensure compliance with laws, and maintain security.
We may share your information with:
Airlines & Travel Partners: To complete reservations and provide requested services.
Payment Processors & Banks: To securely process transactions.
Regulatory Authorities: When required by law or government regulations (e.g., TSA, DHS).
Service Providers: Third parties who assist with IT, customer support, or fraud prevention.
We do not sell or rent your personal information to third parties for marketing purposes.
We use industry-standard security measures to protect your personal information, including encryption, firewalls, and secure servers. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
As a U.S. customer, you have the right to:
Request access to the personal data we hold about you.
Request corrections or updates to your information.
Request deletion of your data, subject to legal and contractual obligations.
Opt out of marketing communications at any time.
To exercise your rights, please contact us at contact@ibatravels.com
We retain your information only as long as necessary to:
Provide travel services.
Comply with legal, tax, and regulatory requirements.
Resolve disputes or enforce agreements.
If you access our website, we may use cookies or similar tracking technologies to improve functionality and personalize your experience. You can adjust cookie settings in your browser.
Our services are not directed toward children under 13. We do not knowingly collect personal information from children.
We may update this Privacy Policy from time to time. Updates will be posted with a new 03-02-2025. We encourage you to review it periodically.
If you have questions or concerns about this Privacy Policy, please contact us:
IBA Diversified LLC
Customer Support: (888) 910-8306
Email: contact@travelwithzing.com
Address: 148 BILTMORE ST APT B N ARLINGTON, NJ 07031 United States